Today was crazy making. We had to talk to USAA about one of our CDs. I will not bore you with the details of that conversation; if I think about it too long I start hyperventilating again. However, I will tell you what the nice lady at the Social Security Administration told me.
I wanted to set up an online SSA account. Nope - can't do it. I have credit monitoring with Experian due to data breaches. The nice lady told me that SSA "works with" Experian to validate you are who you say you are. But if you, personally, are signed up with Experian, they block the SSA's request for information. According to the nice lady on the phone, I have to go in to an SSA office to set up an online account as long as I have credit monitoring.
It's hard for me to believe this. However, that's what she said. Please make a note of this.